Shipping Info

At Dharpan Agarbatti, we are committed to ensuring a smooth and efficient delivery process for all your orders. Please read our shipping policies and guidelines carefully.

  1. Shipping Destinations

    We currently offer shipping within India. International shipping is not available at this time.

  2. Shipping Charges

    Shipping charges are calculated at checkout based on the delivery location and the weight of your order. Orders above ₹999 are eligible for free shipping.

  3. Delivery Timeframes

    a. Standard Shipping: Orders are typically delivered within 5-7 business days.
    b. Expedited Shipping: Orders are delivered within 2-4 business days, where available.
    c. Please note that delivery times are estimates and may vary due to unforeseen circumstances such as weather, holidays, or carrier delays.

  4. Order Processing

    a. Orders are processed within 1-2 business days after payment confirmation.
    b. Orders placed on weekends or public holidays will be processed on the next business day.
    c. You will receive an email confirmation with a tracking number once your order has been shipped.

  5. Tracking Your Order

    Once your order is shipped, you will receive a tracking number via email. Use this number to track your shipment on the carrier’s website. If you do not receive a tracking number, please contact us.

  6. Address Accuracy

    Ensure your shipping address is accurate and complete. Dharpan Agarbatti is not responsible for delays or non-delivery caused by incorrect or incomplete address information.

  7. Undelivered Packages

    a. If a package is returned to us due to an incorrect address, unclaimed delivery, or refusal to accept, we will contact you to arrange re-shipment.
    b. Additional shipping charges may apply for re-shipment.

  8. Damaged or Lost Shipments

    a. If your shipment arrives damaged, please contact us within 48 hours of delivery with photographs of the damaged item and packaging.
    b. For lost shipments, please contact us for assistance in filing a claim with the carrier.

  9. Contact Us

    For any questions or concerns about shipping, please reach out to us:

    Phone: +91 8892721207

Thank you for shopping with Dharpan Agarbatti. We look forward to delivering your favorite products to your doorstep!