T&C

Welcome to Dharpan Agarbatti! By using our website, making a purchase, or accessing our services, you agree to comply with the following Terms and Conditions. Please read these terms carefully before using our website or making any transactions.

1. General Information

  • Dharpan Agarbatti is owned and operated by Dharpan Incense, a company registered in Mysuru, Karnataka, India.
  • These Terms and Conditions govern your use of our website and any services provided by Dharpan Agarbatti.
  • By accessing or using the website, you accept and agree to be bound by these Terms and Conditions.

2. Product Information

  • Product Descriptions: We make every effort to ensure that the product descriptions, images, and prices on our website are accurate. However, there may be slight variations in color, size, and appearance due to different screen resolutions or product updates.
  • Availability: All products on our website are subject to availability. We reserve the right to limit the quantity of products or services we provide and may discontinue any product at any time.

3. Orders and Payment

  • Order Confirmation: After placing an order, you will receive an order confirmation email with details of your purchase. This email is not an acceptance of your order but a confirmation of receipt.
  • Payment: All payments must be made through the available payment methods on our website, such as credit/debit cards, UPI, or net banking. Payment information is processed securely via third-party payment gateways.
  • Pricing: All prices listed on our website are in Indian Rupees (INR). Prices may be subject to change without prior notice, and the price applicable to your order will be the one at the time of checkout.

4. Shipping and Delivery

  • Shipping Locations: We currently ship to addresses within India.
  • Shipping Charges: Shipping charges will vary depending on the location and size/weight of the order. Orders above ₹999 are eligible for free shipping.
  • Delivery Times: Delivery times are estimates and may vary based on your location, carrier delays, or other unforeseen circumstances. Standard shipping typically takes 5-7 business days.
  • Order Tracking: After dispatch, you will receive a tracking number to monitor the progress of your shipment.

5. Return and Refund Policy

  • Returns are accepted within 7 days of delivery, subject to our Return and Refund Policy.
  • To initiate a return, you must contact us at +91 8892721207 within the return period.
  • Refunds will be processed only after we receive the returned item and confirm it is in resalable condition.
  • Refunds will be issued to the original payment method.

For full details, refer to our Return and Refund Policy page.

6. Privacy Policy

  • We value your privacy. Please read our Privacy Policy to understand how we collect, use, and protect your personal information.
  • By using our website, you consent to the collection and use of your personal data as described in our Privacy Policy.

7. User Conduct

  • You agree to use this website for lawful purposes only and agree not to engage in any conduct that may violate the rights of others, including, but not limited to, infringement of intellectual property or illegal activities.
  • You must not attempt to gain unauthorized access to our systems, website, or networks.

8. Intellectual Property

  • All content on the Dharpan Agarbatti website, including text, images, logos, and designs, is the intellectual property of Dharpan Agarbatti and is protected by copyright laws.
  • You may not copy, reproduce, distribute, or otherwise use any content from this website without our written consent.

9. Limitations of Liability

  • Dharpan Agarbatti will not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services, including, but not limited to, any loss of profit, data, or goodwill.
  • We are not responsible for any delays, damages, or losses caused by circumstances beyond our control, such as natural disasters, carrier delays, or other unforeseeable events.

10. Modification of Terms

  • We reserve the right to modify, update, or change these Terms and Conditions at any time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly.
  • It is your responsibility to review these Terms regularly to stay informed of any changes.

11. Governing Law

  • These Terms and Conditions shall be governed by and construed in accordance with the laws of India.
  • Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts located in Mysuru, Karnataka.

12. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Phone: +91 8892721207
Email: support@dharpanagarbatti.com

Thank you for choosing Dharpan Agarbatti!